Privacy Policy

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Effective Date: 02/06/2026
Company Name: Apex Global Transport LLC
Location: Houston, Texas, United States

1. Introduction

Apex Global Transport LLC (“Apex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, phone communications, and SMS/text messaging programs.

By using our services or communicating with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Pickup and delivery addresses

  • Vehicle, RV, boat, or freight details

  • Payment and billing information

  • Communication records (calls, texts, emails)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

Communication Data

  • SMS/text message history

  • Call recordings (when applicable)

  • Customer service notes

3. How We Use Your Information

We use your information to:

  • Provide transportation brokerage services

  • Schedule pickups and deliveries

  • Send quotes and confirmations

  • Coordinate drivers and shipments

  • Provide customer support

  • Send service updates and alerts

  • Process payments

  • Improve operations and customer experience

  • Comply with legal obligations

We do not sell personal information to third parties. SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. SMS Terms & Conditions

SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Apex Global Transport LLC, you may receive messages related to:

  • Appointment reminders

  • Follow-up messages

  • Promotions or offers

Example: "Hello, this is a friendly reminder of your upcoming schedule appointment to have your RV Picked by SKYRV LLC on 02/10/2026 at 10AM. You can reply STOP to opt out of SMS messaging from Apex at any time."

Message Frequency
Message frequency may vary. For example, you may receive up to 2 SMS messages per week regarding appointments or account status.

Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method
You may opt in to receive SMS messages from Apex Global Transport LLC by asking them verbally.

Opt-Out Method
You can opt out of receiving SMS messages at any time by replying "STOP." Alternatively, you can contact us directly to request removal from our messaging list.

Help
If you experience any issues, reply "HELP" or visit our call us at (346) 826-8703.

Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages. Message frequency may vary.

5. How We Share Information

We may share your information only when necessary with:

  • Drivers and carriers fulfilling your shipment

  • Payment processors

  • Technology providers (such as RingCentral)

  • Legal or regulatory authorities when required by law

All partners are required to maintain confidentiality and safeguard your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure, including:

  • Secure communication systems

  • Restricted access to sensitive data

  • Password-protected platforms

  • Encrypted services where available

While we strive to protect your data, no system can guarantee 100% security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal or regulatory requirements

  • Resolve disputes

  • Enforce agreements

8. Your Rights and Choices

You may:

  • Request access to your data

  • Request corrections

  • Request deletion (where legally permitted)

  • Opt out of marketing communications

  • Withdraw SMS consent at any time

To exercise these rights, contact us using the details below.

9. Third-Party Services

Our website or communications may use third-party services (such as RingCentral or payment processors). These providers have their own privacy practices, and we encourage reviewing their policies.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your personal information, contact:

Apex Global Transport LLC
Houston, Texas
Phone: (346) 826-8703
Email: admin@apex-global-transport.com
Website: https://www.apex-global-transport.com